Tight Ass Customs

Take control of your importing costs

Tight Ass® Clearance is committed to keeping your importing costs as low as possible. No frills. No fuss. No unnecessary charges. Just customs clearance plain and simple.

 

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How it Works

You supply the paperwork via our simple online form

You supply the paperwork via our simple online form

Our expert team takes care of all the details. All communication and updates are provided to you via email – 24 hours a day.
We complete the Customs Clearance for you

We complete the Customs Clearance for you

Need to speak to a consultant? No problem. For an additional $45* you can speak to one of our Australian customs clearance specialists over the phone.
You collect your shipment from the required location

You collect your shipment from the required location

Unable to collect your shipment from the air freight terminal or sea freight depot?  Just let us know and we’ll quote you before proceeding. Easy.

How Much?

By keeping your clearance online we keep it cheap.

Parcel Post clearance $60+GST

Air freight clearance $110+GST

Sea freight LCL clearance $110+GST

Sea freight FCL clearance $150+GST

Note: Additional charges may apply depending on the details of your shipment. Over the phone support is available for $45 per call.

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Any Questions?

If I change my mind – can I cancel the clearance ?
You are free to change your mind. Depending on when you notify us – there will be charges. If you advise us before the customs clearance process commences there is a $45+GST cancellation fee. If we’ve already started the process you’ll be charged the full customs clearance fee.
Do I need an import licence to import ?
No. There is no requirement of having an import licence. You can import either under your personal name or your business name. Some goods are prohibited or are regulated from being imported.
Are the taxes the same for an individual and a business ?
Yes. The import duty, import GST and Import Processing Charge [charged by the Australian Border Force] are the same.
Where will I collect my air freight shipment from ?
Once we have processed your customs clearance and you have paid our invoice, we will email you the air freight terminals address for you to go and collect your goods.

Please note that when you collect your shipment, you will need to wear enclosed footwear, have photo identification and you will need to pay the terminal charges.

When will I be able to collect my air freight shipment ?
We will advise you of the air freight terminals name, phone number and operating hours; so that you can make arrangements.
Where will I collect my sea freight LCL shipment from ?
Once we have processed your customs clearance and you have paid our invoice, we will email you the depot address for you to go and collect your goods.

Please note that when you collect your shipment, you will need to wear enclosed footwear, have photo identification and you will need to take any paperwork that we ask you to print and take with you.

When will I be able to collect my sea freight LCL shipment ?
We will advise you of the depots name, phone number and operating hours; so that you can make arrangements.
Can my goods be delivered ?
Sure. If you prefer to have the goods delivered to your home or business address; let us know and we will quote you. Deliveries can only be between Monday and Friday.
Can I pay by credit card ?
Yes. Mastercard and Visa is subject to a minimal 1.5% card handling fee.
What credit cards are accepted ?
Mastercard and Visa. We have bank accounts with Commonwealth Bank, Westpac, ANZ, St George and National Australia. We make it easy for you to pay our invoice.
Can you deliver on weekends ?
Unfortunately, we only deliver Monday thru Friday.
How will I know the status of my customs clearance ?
Firstly, we’ll email you to let you know all is in order and the clearance is progressing. We will keep you updated by your preferred method email or sms.
Can I talk to someone about my shipment ?
No problem. Tight Ass Clearances is designed to be efficient, smooth and quick. If you need to talk to a customs specialist there is a $45+GST fee.
Are you based in Australia ?
Yes. All employees and infrastructure is based in Australia.
Why should I use Tight Ass Clearance instead of someone else ?
That’s a good question. To put it simply, we are here to make the process cheap, efficient, easy, smooth and to allow you to save money. If you can tell us anyone else who is looking after your best interests – we would be surprised .
Is my data safe ?
Yes. All emails and sms communications need to be retained for five[5] years as per the Customs Act 1901. All telephone communications are also retained.
How long will you keep my information for ?
We need to keep communications for five[5] years as per the Customs Act 1901.
What if my goods have been selected for an audit by Australian Border Force ?
Yes this does occur; we will keep you updated and advise you if there are any anticipated further charges.
What if my goods have been selected for an inspection by Quarantine ?
Yes this occurs quite regularly; we will keep you updated and advise you if there are any anticipated further charges.
What if I require specialised or technical answers questions ?
If you have questions or concerns about importing specific goods to Australia or you want to know the rules – we recommend that you seek out a full serviced customs brokerage – otherwise we can provide you with technical advice [at a cost].
I’m really happy with the experience – how can I help Tight Ass Clearance grow ?
Great to hear ! We have a refer a friend promotion – you refer a friend and if they give us a go we’ll post you a $25 Woolworths or Coles gift card in the mail.

Take control of your importing costs today!

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Customs Clearance From Australia’s most affordable Customs Broker – Cheap, Cheerful & Easy

In a world where costs are everything, where you’re attempting to compete with a competitor  down the street or with major brands right across the country, you need a company who can process your customs clearance cheap. Whether you’re a little guy just starting out or you only have a few shipments a year – Tight Ass Customs ® Clearance is the name to remember. We’re one of Australia’s most affordable customs brokers, servicing the whole country, from the major capital cities like Sydney, Melbourne, Brisbane and Adelaide, to Darwin, Canberra, Perth, Hobart and Fremantle, we can help everyone in Australia.

We customs clear parcel post, air freight, sea freight (Less than a Container Load), sea freight (Full Container Loads) arriving into Australia. At Tight Ass Customs ® Clearance, we understand the pressures of costs – so partner with a cost-effective, professional customs clearance provider and see how much you will save.

The customs brokerage assistance that you need, when and where you need it

We offer more than just a “cheap as chips” service; our staff have over 16 years of experience in the customs brokering industry and can offer first-time importers a wealth of information, helping them avoid common rookie mistakes and ensuring that their products arrive on time, rather than sitting in a warehouse accruing storage.

For new entrepreneurs or existing businesses dealing with the mountain of paperwork that comes with importing cargo across borders – the Customs and Quarantine regulations can be daunting. We make it easy to maintain compliance with Customs and Quarantine while saving you time, money and stress.

Low cost customs brokering, with high-quality service guaranteed, every time

If you’re working with low volumes or irregular shipments, don’t pay more than you need to. Tight Ass Customs Clearance ® have a team of professionals working for you and your business without the huge price tag. We’re available in every city in Australia, including Adelaide, Brisbane, Canberra, Darwin, Fremantle, Hobart, Melbourne, Perth and Sydney, so we can help no matter where you are in Australia.

Make an enquiry through our contact form and get the help you need for less. Start a discussion with us today and find out how our no-frills customs clearance services can save you money.

Take control of your importing costs today!

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